Shipping Policy
For environmental and human-friendly reasons, this product is only made when you order it. Typically, this product will be made in about 10 days for it to be made and we will send you tracking information as soon as it's in the mail.
We offer free shipping on orders over $70 (USD). Flat rate shipping on orders below $70 (USD).
Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
International shipping:
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at info@coastalwilderness.com making sure you quote your order number. We'll see what can be done.