For environmental and human-friendly reasons, this product is only made when you order it. Typically, this product will be made in about a week, however, please allow 3 to 6 weeks due to Covid, for it to be made and we will send you tracking information as soon as it's in the mail.
Due to covid-19, our shipping delivery times have been affected, please read our response to this pandemic. Read here.
We offer free shipping on orders over $90 (USD). Flat rate shipping on orders below $90 (USD).
Here are our estimated shipping delivery times:
USA: 5-8 business days Canada: 6-12 business days World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipping: International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived: If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com making sure you quote your order number. We'll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at firstname.lastname@example.org and we'll let you know what your next steps are.